Privacy Policy
Your privacy matters to us. This policy explains how DesktopClaw collects, uses, and protects your information.
Introduction
DesktopClaw ("we", "our", or "us") operates the DesktopClaw platform at desktopclaw.com. This Privacy Policy describes how we collect, use, and share information when you use our services.
Effective Date: February 10, 2026
Information We Collect
Account Information
When you create an account, we collect your email address, name, and authentication credentials. If you sign up via a third-party provider (e.g., Google, GitHub), we receive basic profile information from that provider.
Usage Data
We collect information about how you use our platform, including agent configurations, deployment activity, token usage, and feature interactions. This helps us improve the service and provide accurate billing.
Cookies & Analytics
We use cookies and similar technologies to maintain your session, remember preferences, and collect analytics data. We also track UTM parameters and referrer information to understand how users discover DesktopClaw.
How We Use Your Information
- Provide, operate, and maintain the DesktopClaw platform
- Process payments and manage subscriptions
- Send transactional emails (account confirmations, billing receipts, service updates)
- Monitor and improve platform performance and reliability
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
Third-Party Services
We rely on trusted third-party services to operate DesktopClaw. Each provider has its own privacy policy governing how they handle data:
Supabase — Authentication and database hosting (PostgreSQL)
Stripe — Payment processing and subscription management
Vercel — Web application hosting and analytics
Railway — AI agent instance deployment and hosting
Resend — Transactional email delivery
Upstash — Rate limiting via Redis
Data Security
We take reasonable measures to protect your information. All sensitive data, including API keys and bot tokens, is encrypted at rest using AES-256-GCM encryption. Data in transit is protected via TLS/HTTPS.
While no method of transmission or storage is 100% secure, we continuously review and improve our security practices to safeguard your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Deletion: Request that we delete your account and associated data
- Export: Request a portable copy of your data in a machine-readable format
- Correction: Request that we correct inaccurate or incomplete data
To exercise any of these rights, please contact us at the email below. We will respond within 30 days.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
support@desktopclaw.com